Being a paying customer, you have some insight into their "customer service" shall we say. How is the vault thing working out? I jumped ship when it was first introduced some years ago now I guess. Are all the design libraries kept in the vault and only users with account subscriptions can access? I am curious on how you think its going. Also, the other products like spice simulation and high speed signal integrity were a joke a few years ago.. hows it going? did they put all their efforts in the FPGA interface/design tools or has all of it made decent progress?
Not to pollute the Altium waters, but I also have Cadence libraries to share along these same lines...
so I feel that all of their effort in the last few years has been around the vault and their new incremental update system that supercedes real releases. It appears to me that they are trying to move toward a software as a service model and are spending less time on improvements that benefit the customer.
As for the vault, I have hated it. THOUGH it is getting better but it's going to be a bit before I'd feel comfortable using it. The big thing I don't like is that it is difficult to organize and difficult to search.
As for their libraries, you can get to them all through the vault, or you can download them from the website, but they are difficult to search through in both cases. If I want a library for a certain TI opamp I can find it, but if I want to download all the TI libraries and microchip libraries it's a pain and you have to click through and download each product subset library individually. It's a real pain.
They do have a good and updated selection of parts but it's far from easy to use and to find things.
I've been using altiums database library system with a custom access backend and it works great. I tried importing it into a personal vault a few times and it ALMOST works to use the vault but it isn't as streamlined and user friendly as the database library approach. It would be nice to use the vault because I think the release and revision control functions could be quite nice if easier to use.